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In this course, we’ll explore why absence management is important, how to approach it, and what kind of system is the most effective to help drive productivity and employee engagement. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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In this course, you’ll understand why organizational change can be so difficult, learn about your own tolerance for ambiguity, discover how to use a model to communicate change and find out more about how you can implement change smoothly. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well. -
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This Course defines coaching in the workplace, how it can be used, some of the golden rules of coaching. With tips on how coaching can help and key approaches used in coaching, you will come out of this course ready to put some practices into action. -
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In this course, you'll learn how the Inverted-U theory – also known as the Yerkes-Dodson Law – can help you to understand the relationship between pressure and performance. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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Interpersonal skills, or people skills, are something you already have. But positive daily interactions don't always "just happen," whether in business or in our personal lives. This course will cover the importance of interpersonal communication, the pros and cons to different types of communication and other skills you can use to be a better communicator. (French version) -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture.
