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Workplace violence is defined as violence or the threat of physical violence against workers. It can occur at the workplace, or anywhere an individual is performing his or her job away from the work site, and can range from threats and verbal abuse to physical assaults and murder. This course will help you identify workplace violence and address it in ways that minimize negative effects. -
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Workers who operate and maintain machinery suffer approximately 18,000 injuries and over 800 deaths per year. Machine safeguards are your first line of defense against injuries caused by moving machines. -
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First Aid Fundamentals will identify the correct actions to take during an initial response to an accident or first aid situation. -
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Bloodborne Pathogens (BBP) are viruses carried in human blood and other body fluids that cause disease in people. There are many different bloodborne pathogens, including malaria and syphilis, but the human immunodeficiency virus (HIV), hepatitis B (HBV), and hepatitis C (HCV) viruses, which can each lead to liver cancer, pose the most serious threat of workplace exposure. -
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Cruise control is a great tool to prevent driver fatigue, speeding, and help with fuel economy during long trips on flat, straight roads and highways but it comes with hazards if you use it improperly or in hazardous road conditions such as city streets, heavy traffic, hills, winding roads, and wet, slippery roads. -
This course covers the two main types of sexual harassment – quid pro quo and hostile work environment, rights and responsibilities of employees and employers, how to recognize harassing behaviors, reporting harassment, and prevention strategies. It is geared towards employees. (Spanish Version) -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. (French Version) -
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This course will identify what unconscious bias is, how to spot the difference between bias and unconscious bias, how it impacts the workplace and how we can change our behaviors. (French Version) -
This course will explain why we need to use critical thinking and problem solving skills to use every day. (French Version) -
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Interpersonal skills, or people skills, are something you already have. But positive daily interactions don't always "just happen," whether in business or in our personal lives. This course will cover the importance of interpersonal communication, the pros and cons to different types of communication and other skills you can use to be a better communicator. (French version) -
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This course covers how customer service can help businesses be successful with their client interactions. It covers why customer service is important, important skills to have, the right mindset, understanding customer needs and more. (French version) -
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Workers injured on the job from exposure to hazardous energy lose an average of 24 workdays for recuperation. This course covers the purpose of LOTO, locks and tags and their use, and the differences between authorized, affected and other employees. (Energy Industry)
