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Interpersonal skills, or people skills, are something you already have. But positive daily interactions don't always "just happen," whether in business or in our personal lives. This course will cover the importance of interpersonal communication, the pros and cons to different types of communication and other skills you can use to be a better communicator. (French version) -
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This course covers how customer service can help businesses be successful with their client interactions. It covers why customer service is important, important skills to have, the right mindset, understanding customer needs and more. (French version) -
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Workers injured on the job from exposure to hazardous energy lose an average of 24 workdays for recuperation. This course covers the purpose of LOTO, locks and tags and their use, and the differences between authorized, affected and other employees. (Energy Industry) -
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Workers injured on the job from exposure to hazardous energy lose an average of 24 workdays for recuperation. This course covers the purpose of LOTO, locks and tags and their use, and the differences between authorized, affected and other employees. (Manufacturing Industry)
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Workers injured on the job from exposure to hazardous energy lose an average of 24 workdays for recuperation. This course covers the purpose of LOTO, locks and tags and their use, and the differences between authorized, affected and other employees. (Municipality Industry)
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Upon completion of the course learners will understand common hazards of ladder use, recognize types of ladders, requirements for use, fall prevention techniques, and how to inspect ladders before and after use to ensure safe use. (Energy version) -
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Upon completion of the course learners will understand common hazards of ladder use, recognize types of ladders, requirements for use, fall prevention techniques, and how to inspect ladders before and after use to ensure safe use. (Manufacturing Version)
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Upon completion of the course learners will understand common hazards of ladder use, recognize types of ladders, requirements for use, fall prevention techniques, and how to inspect ladders before and after use to ensure safe use. (Municipalities Version)
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A job hazard analysis (JHA), sometimes called a job safety analysis (JSA), is a systematic method for identifying and evaluating hazards associated with a job or task. This course covers what a JHA is and how to use one. (French version) -
This course covers, the elements and dangers of fire, regulatory requirements for fire prevention plans, housekeeping guidelines for fire prevention, emergency exits and their components, and actions to take in response to a fire alarm. (Municipality Industry Version) -
This course covers, the elements and dangers of fire, regulatory requirements for fire prevention plans, housekeeping guidelines for fire prevention, emergency exits and their components, and actions to take in response to a fire alarm. (Energy Industry Version) -
This course covers, the elements and dangers of fire, regulatory requirements for fire prevention plans, housekeeping guidelines for fire prevention, emergency exits and their components, and actions to take in response to a fire alarm. (Manufacturing Industry Version)
