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Learn coaching skills such as looking, listening, giving feedback, questioning & more. -
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This course will review the GROW method of coaching and mentoring and will supply tips on how to implement it. -
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Learn the value of self assessments, how to highlight accomplishments, include feedback & more. -
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When done well, an internship program can be a huge asset to your organization. But managing interns is a big responsibility, and if you want your interns to be successful, you need to manage them well. This course will cover the role of an intern, how internships can benefit your company, tips for managing interns and more. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well. -
This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. (French Version) -
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Every person employed in Canada has the right to a safe work environment. Each jurisdiction within Canada has an Occupational Health and Safety Act that is based on the internal responsibility system (IRS). -
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The goal of the course is to create awareness of the hazards inherent to working in cold environments. Additionally, the course identifies the nature, symptoms and treatment of cold stresses and precautions employees should take to protect themselves. -
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Every person employed in Canada has the right to a safe work environment. Each jurisdiction within Canada has an Occupational Health and Safety Act that is based on the internal responsibility system (IRS). (French Version) -
In this eLearning course, learners will understand the ins and outs of the Accessibility for Ontarians with Disabilities Act (AODA). This knowledge will include how disabilities are defined, the legal requirements of workplaces, and the punishments for failing to comply with standards. (French Version) -
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According to the Occupational Safety and Health Administration, workplace violence is the second leading cause of fatal workplace injuries in the United States, affecting almost 2 million American workers every year. This course will cover general risk factors for violence at work and for your own workplace and type of work you do, the four main types of workplace violence, how to identify and respond to early warning signs of potentially violent behavior or violent situations and how to recall ways to manage a hostile or violent person or situation. -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace. (French version)
