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In this quick course, you will learn first aid techniques for administrating CPR and identifying when CPR is necessary while on the job. -
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In this quick course, you will learn first aid techniques for when you or others experience shocks while on the job. -
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In this quick course, you will learn about the hazards of abrasive wheel grinders and how to safely use them. -
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In this quick course, learners will learn the hazards posed by autoclaves and sterilizers, in addition to best practices for safety. -
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One of the best preventative measures in the battle against slips, trips, falls, fires, injuries, and emergencies is good housekeeping. Housekeeping reduces hazards in the workplace and makes day-to-day operations safer for everyone. Take this quick course to learn some best practices you can take for safety. -
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In this quick course, you will learn about common formaldehyde uses, the health risks posed by the chemical, and best practices for workplace safety. -
In this course you will learn an easy-to-understand coaching model, effective methods for giving feedback and constructive criticism, how to increase trust with the members of your team, and how to achieve ongoing, long-term development through mentoring. -
This Critical Thinking and Problem Solving course covers step-by-step, logical thinking approaches as well as out-of-the-box approaches for times when traditional methods just aren’t working. Try a new strategy or two, and bam! You’re back in the game! -
In this course we’ll look at ways you can improve your customer service, whether you work with internal or external customers. We’ll discuss strategies for identifying customer needs, going the extra mile, following up and addressing complaints. -
Whether you need ideas for creating “way-cool” agendas, or how to respond to conflict during the meeting, you're covered. We’ll show you things like how to arrange the room, best times to hold the meeting, and how to break the ice with your attendees. -
Are you emotionally intelligent? We're talking about how you manage your behavior, navigate social situations, and make personal decisions to achieve positive results. This course provides tools, techniques, and tips to be more emotionally intelligent! -
The purpose of an Ethics Program is to reinforce standards of honesty and integrity. This can be done by training employees on ethical standards (honesty, record keeping, conflicts of interest) and how to comply with and report ethical violations. -
This course explains key differences among the generations present in today's workforce, and gives you tips on intergenerational communication. Whether you’re a Traditionalist, Baby Boomer, Gen Xer, or Millennial, a little understanding goes a long way. -
Do you have clear and measurable goals for yourself? Have you written them down? If not, you're not alone. In this course, you'll learn key techniques for setting goals, making plans to achieve those goals, and leading yourself to success. -
This course provides a high-level overview of HIPAA regulations and provides specific best practices for complying with the law and protecting the personal health information you are working with. We’ll also share some general cybersecurity-related tips. -
By improving your initial hiring skills, you can help avoid costly mistakes, and increase company success overall. This course discusses proven ways to find and retain the best candidates, from determining job requirements through on-boarding new hires. -
In this course, you will learn effective strategies for dealing with one of the most common things we avoid: difficult conservations. Whether it's about performance evaluations, request denials, or termination, this course will give you confidence in successfully discussing sensitive topics. -
This course will help you improve your presentation skills, including customizing your message for your audience, creating an outline, writing and revising, using visual aids, and delivering your presentation with power. -
This training will help you learn managerial skills needed to create work efficiencies, set appropriate goals and expectations for yourself and your team, delegate responsibilities, manage your time, and provide appropriate feedback. -
Someone calls you a jerk to your face. What do you do about it? Everybody feels frustrated, angry, or even annoyed by another person sometimes. But, there’s a tried and true process you can follow to smooth the prickliest predicament between co-workers. -
This course will help you understand diversity and how you can help create a workplace that values and respects differences. You will learn to identify stereotypes and biases, encourage diversity, and take action to prevent and discourage discrimination. -
Concluding our DRIVER course pack, this final exam will test knowledge on heavy truck operation and Canadian safety regulations and standards. -
As the first module in our cargo securement courses, this course will outline strategies and recommended practices.
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This is a SCORM Cloud Dispatch package which targets the course Cargo Securement - Module 2.
