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The purpose of an Ethics Program is to reinforce standards of honesty and integrity. This can be done by training employees on ethical standards (honesty, record keeping, conflicts of interest) and how to comply with and report ethical violations. -
Are you emotionally intelligent? We're talking about how you manage your behavior, navigate social situations, and make personal decisions to achieve positive results. This course provides tools, techniques, and tips to be more emotionally intelligent! -
Whether you need ideas for creating “way-cool” agendas, or how to respond to conflict during the meeting, you're covered. We’ll show you things like how to arrange the room, best times to hold the meeting, and how to break the ice with your attendees. -
In this course we’ll look at ways you can improve your customer service, whether you work with internal or external customers. We’ll discuss strategies for identifying customer needs, going the extra mile, following up and addressing complaints. -
This Critical Thinking and Problem Solving course covers step-by-step, logical thinking approaches as well as out-of-the-box approaches for times when traditional methods just aren’t working. Try a new strategy or two, and bam! You’re back in the game! -
In this course you will learn an easy-to-understand coaching model, effective methods for giving feedback and constructive criticism, how to increase trust with the members of your team, and how to achieve ongoing, long-term development through mentoring. -
What makes an effective team? How does one team succeed where others have failed? In this course, you'll learn how team dynamics affect the way we interact with each other, and ways leaders and team members can make the most out of their team experience. -
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A high percentage of all annual work-related fatalities are caused by motor vehicle crashes. Many of these deaths could have been avoided if the drivers and passengers in these vehicles had worn their seatbelts. -
Accidents and injuries have both a human and a business cost, so it is advantageous for employees to practice safe behaviors and mitigate unsafe behaviors in the workplace. This lesson introduces behavior-based safety concepts to employees and creates awareness around what influences employees to change unsafe behaviors before an accident or injury happens. -
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Safety is a series of choices made by workers each day, choices involving behaviors in the workplace. It’s in how you train, what precautions you take when performing tasks, and your level of awareness to external factors that may jeopardize your wellbeing. -
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This quick course covers the importance of taking safety seriously off the job including how to protect yourself when you're not at work and tips on working safely in places like your garage or in your vehicle or during recreational activities.
